How can we help?
Find answers below or reach out to our support team directly.
Contact Support
Have a question, found a bug, or need help with your account?
📧 Email: firasbotan@gmail.com
💬 WhatsApp: +964 750 637 7784
Account Deletion
You can delete your account at any time from inside the app:
Profile → Delete Account → Confirm
All your data will be permanently removed. If you need further assistance with account
deletion, email us at firasbotan@gmail.com.
Frequently Asked Questions
How do I reset my password?
On the login screen, tap "Forgot Password?" and enter your email address. You will receive a reset link within a few minutes.
Can I use the app without an account?
Yes — tap "Browse as Guest" on the login screen to explore content without signing in. Some features (likes, saves, follows) require an account.
Why isn't audio playing?
Make sure your device is not on silent mode and that another app isn't holding the audio session. Close and reopen the app if the issue persists.
How do I delete my account?
Open the app, go to your Profile, scroll down and tap "Delete Account". You will be asked to confirm before the account is permanently removed.
My Sign in with Apple didn't work — what should I do?
Make sure you are running iOS 13 or later and that you are signed into iCloud on your device. If the issue continues, contact us at firasbotan@gmail.com.